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YOUR QUESTIONS, ANSWERED
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How do I place an order?To place an order, simply browse our products, select your desired item, and click "Add to Cart." Once you're ready, proceed to checkout, enter your shipping and payment details, and complete your order. Or you can DM us on our instagram profile.
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What payment methods do you accept?We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure online payment options.
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Can I return or exchange my order?Yes, we accept returns within 14 days of receiving your order, as long as the items are unused and in their original condition with tags attached.
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How long does it take to process a refund?Refunds are processed within 5-7 working days after we receive and inspect the returned item. The refunded amount will be credited back to your original payment method.
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How should I care for my accessories?To maintain the quality and appearance of your accessories, avoid contact with water and harsh chemicals. Some items, like canvas-based accessories, should not be ironed. Always follow the care instructions provided with your product.
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How can I contact customer support?If you have any questions or need assistance, feel free to reach out to us at sasha.couture07@gmail.com or call us at +918484807211 . We’re here to help!
COUTURE
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